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Return Policy
We want you to be completely satisfied with your purchase. Since our products are sold on a pre-order basis, please review our return policy carefully:
- Returns: Due to the custom nature of our items, all sales are final. We cannot accept returns or exchanges for products once the order is confirmed.
- Damaged or Defective Items: If your item arrives damaged or defective, please contact us within 10 days of receiving your order. We will assess the issue and, if applicable, provide instructions for returning the item for a replacement or refund.
- Customer Support: If you have any questions or concerns regarding your order, please don’t hesitate to contact our customer support team at landbornestudios@gmail.com. We’re here to help!
Shipping Policy
Thank you for your interest in Landborne! Please note that all yoga mats are available for shipping after purchase and our tote bag is only available for pre-order at this time. for all items are available for Here’s what you need to know about our shipping process:
- Processing Time: Once your order is placed, please allow at least 7 to 14 days for processes the yoga mats and 10 to 12 weeks for processing the tote bags. We will keep you updated on the status of your order.
- Shipping Methods: We offer standard shipping and local pick up options at checkout. Shipping costs will be calculated based on your location and selected shipping method.
- Tracking Your Order: Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your shipment’s progress.
Send Us An Inquiry
Have questions or need more information? We’re here to help—reach out today!